Operations Assistant

$20.00 per hour
Part-time
Contract

Who we are:
AirMGR offers property management services for owners and investors of vacation rental properties. Our core services includes end-to-end short-term vacation rental management, cleaning, guest communications, price optimization, maintenance of homes, and more. We are a young, innovative, and growing company looking to increase our footprint in the San Diego & Phoenix market. We strive to be a leader in top-tier hospitality for our guests, and a trusted partner for our owners and clients.

What we're looking for:

We're looking for an enthusiastic, proactive, business-savy Operations Assistant to join our San Diego, CA and Phoenix, AZ team. This is a part time (3-4 days, 24-32 hours) contractor position. This individual is mostly remote (80%), and will occasionally need to meet with team members in San Diego or Phoenix. Depending on the success of the person in this role, this can become a full-time position.

 

We're looking for an ambitious, hard working individual to support the CEO in an Operations Assistant capacity. This individual will assist the CEO in various business operations tasks including maintaining & optimizing the internal knowledge base, Property Management System, Booking Websites, Business Development, Client Relations, Guest Relations, Business Strategy, and more.

This person must be tech-savy, being able to work in multiple platforms such as GSuite, Property Management System, Asana, Slack, Excel, etc. This individual will wear multiple hats and have a good sense of organization, time prioritization, advanced problem solving skills, and be able to balance multiple projects and deadlines. This is the perfect role for someone who is detail-oriented, proactive, and thinks on their feet.

 

We offer unlimited PTO, and strongly believe in work-life balance and entrust our team to work smarter, not harder.

Examples of things you will do:

  • Work on various ongoing projects and tasks such as, but not limited to:

  • Assisting with the transition and onboarding to our new Property Management Software, Track. Communicate with software team, join zoom implementation meetings.

  • Data Entry: Updating and organizing property listings via Property Management Software, Creating virtual guidebooks for homes, Updating internal knowledge base with property specific information.

  • Coordinate new property onboarding pipeline, scheduling photography, on-site onboarding, knowledge base data entry, inspections, supply procurement and ordering.

  • Help kickstart social media presence by curating and posting creative content. Work with 3rd party marketing services.

  • Competitive intelligence research on industry, competitors.

  • Document standard operating procedures (SOP's) for various company processes. Identify possible opportunities to optimize processes.

  • Answer and reply to emails, phone calls, and text messages from owners and prospective clients. Schedule meetings and coordinate follow ups for CEO.

  • Identify and organize company preferred vendors and products through Amazon for Business and other suppliers.

  • Work with the Property Management, Maintenance, and Guest Comm's team on various projects and initiatives.

  • Coordinate property visits with contractors (pool service, landscapers, plumbers, cleaners, etc.) Hiring and vetting new providers as needed.

  • Handling other administrative tasks and projects as needed.

Job Requirements:

  • Must be tech savvy with smart phones and computers, and comfortable using or learning: Slack, Google G-Suite (docs, slides, sheets), Slab (property knowledge database), Track (Property Management Software), and general web and phone applications.

  • At least one year of Business Operations or Executive assistant experience.

  • Must be able to wear multiple hats, work independently, be forward thinking, and adapt to the changing needs of the business.

  • Have an entrepreneur mindset, and be the CEO of your position.

  • Ability to solve problems and challenges with little to no direction, and to think on your feet.

  • Must have a working and reliable smartphone and computer to work with our systems. Experience with Apple Mac and iPhone a plus.

  • Work Schedule: 3-4 days a week (approx 24-32 hours). Opportunity for full-time in the future.

Job Types: Part-time, Contract

Pay: $20.00 per hour

Join our small but growing team of passionate hospitality professionals. We're excited to get to know you!